Hi all,
We have a 2003 server that is running SSR2011 that we have had issues with for a while. What we see is that from a fresh server restart or stop and restart of the services, SSR is able to do a base backup and then several days worth of incrementals (3 per day) and then stop working with Unknown errors followed by Out of Memory errors.
The steps I have taken so far involve patching, removing and reinstall (via add/remove) - removing completely with the RemoveSSR batch file (see https://www-secure.symantec.com/connect/forums/try...). Removing all the backup jobs including the hidden files stored on the source disk, using a completly new folder with no backups in it as a destination completely creating from scratch, all to no avail.
To be honest when we have had this before with other systems - a removal and reinstallation (plus updates) normally fixes this. Typically, in this instance, it hasnt worked.
Thanks
Wayne.
Spec of the system.
C: 33.9gb with 15gb free
D: 203gb with 39.6gb free
2gb Ram - Windows 2003 sp2 + Windows Updates.
Error messages in SSR Event Log - this is the first of the failues untill restart
Error EC8F17B7: Cannot create recovery points for job: Drive Backup of System (C:\), Data (D:\).
Error EC8F040B: Cannot create incremental recovery point of D:\ drive.
Error E0BB0083: Unable to create incremental recovery point.
Error EBAB001A: An unknown exception has occurred at .\DiskGroup.cpp 1977. (UMI:V-281-3215-6071)Details:
Source: Symantec System Recovery
Followed by repeating
Error EC8F17B7: Cannot create recovery points for job: Drive Backup of System (C:\), Data (D:\).
Error EC8F03EA: Cannot create a virtual volume image of the selected drive.
Error EBAB00CC: Application unable to continue due to lack of memory. (UMI:V-281-3215-6071)Details:
Source: Symantec System Recovery