Purchased SSR 2013 to backup a Windows 2008 R2 domain controller/file server to a local NAS appliance. This is to supplment our existing Mozy Pro offsite backups that push incremental file changes to the cloud. I have succesful initial recovery points but have not been able to run incremental (or any Symantec backup) after Mozy Pro runs. We recieve this VSS error everytime: Error E4F3000E: Snapshot failure while using Volume Shadow Copy Service. Please check application event log for VSS errors. Error code: EndCreateSnapshotSet (-2147212302)
If I reboot the server and run a Symantec backup before Mozy runs, it will complete successfully. However, if Mozy runs first, Symantec will fail. Mozy runs normally either way. We have Symantec scheduled at 10pm and Mozy scheduled at 2am, they are not overlapping. It seems to me Mozy does something to VSS to cause Symantec to fail and rebooting the server clears or resets the problem.
Anyone run both SSR and Mozy together successfully?