Hi
Please excuse me but I am not too clued up on this system as I have not long started with the company.
Our system is backed up to seperate portable hard drives (F drive) and we are now having to restore back to 29th June 2015 due to an issue that has occurred within our accounting system.
We have located some information online that guides us through the process but it does not seem to be working! We have selected the back up that needs restoring and catalogued this. We then went onto the restore tab and selected 'run now'. However, when checking the system, it hasnt restored.
My guess is that when we are selecting 'run now' we may only be running the 'catalogue' and not actually the restore.
Can anyone supply any detailed instructions on how to do this restore please?
Many thanks in advance.
Julie
PS. I have guessed the SSR 2011 because I am not at work at the moment and havent got a clue!