SSR-MS 2011 to SSR-MS 2013 different Server O/S

January 18, 2015, 12:40 am

≫ Next: Format partition using SSR 2013 recovery disk?

I need a solution

Hello,

We are currently running SSR-MS 2011 (Symantec Management Console Version 7.1.8400) on Windows Server 2008 R2 Standard 64-bit. The database is Microsoft SQL Server 2008 (SP2) 10.0.4000.0 (X64) Express Edition, on box.

We would like to:

Have a clean install of SSR-MS 2013 on Windows Server 2012.

Install database on standalone box, Microsoft SQL Server 2008 R2

Copy/Import/Keep (meaning not have to recreate) policies, jobs, etc.

Is this possible in whole or in part?

If so, is there documentation of some sort available?

Thanks

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Format partition using SSR 2013 recovery disk?

January 19, 2015, 10:31 pm

≫ Next: Norton Security + Symantec System Recovery = Problems

≪ Previous: SSR-MS 2011 to SSR-MS 2013 different Server O/S

I need a solution

May I know how can I format a partition before initiating a restore job in the WinPE environment (using the recovery disk)?

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Norton Security + Symantec System Recovery = Problems

January 20, 2015, 6:16 am

≫ Next: Symantec System Recovery 2013 R2 Questions

≪ Previous: Format partition using SSR 2013 recovery disk?

I need a solution

Friends.
I get so tired when two products from the same manufacturer collide with each other.

In my case it is Norton Security by Symantec (version 22.1.0.9) and Symantec System Recovery 2013 R2 (version 11.1.0.53728) that do not like each other.

We had no problem when we ran Norton Internet Security, but since the change of the virus software problems have succeeded each other.

The backups are interrupted in the middle and sometimes not allowed at all.

We have set both the "Network Trust" and "Device Trust" - all to allow communication with our NAS (Drobo).

But still problems ...

We work with Windows 8.1 Pro 64-bit.
Does anyone have any suggestions?

Thanks for the help!

Johannes

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Symantec System Recovery 2013 R2 Questions

January 20, 2015, 9:33 am

≫ Next: How to restore an backup of system after re-installing windows

≪ Previous: Norton Security + Symantec System Recovery = Problems

I need a solution

Hi friends!
I have 3 questions about Symantec System Recovery 2013 R2.

Many thanks for your help!

1. Monday to Sunday (except Tuesday) I make a "Schedule backup" at 12:10. Tuesdays I do a "Recovery Point Base" at 12:10. If I miss Tuesday's Base and want to make it in retrospect, do I have to go into the "Backup Wizard" and change the date and time every time?

2. If I miss a "Recovery Point Base" on Tuesdays and start the computer the day after, then a popup asks if I want to run missed backups? If I press "yes" on Wednesday, still no "Recovery Point Base" is made - just an ordinary "Shedule". Is that right?

3. I uses Symatec System Recovery 2013 R2 with Windows 8.1 64. Should I really run backup on all disk volumes (see picture)?

Great and friendly thanks for the help!

// Johannes

Symantec.jpg

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How to restore an backup of system after re-installing windows

January 21, 2015, 12:06 am

≫ Next: System Recovery 2013 with SP2

≪ Previous: Symantec System Recovery 2013 R2 Questions

I need a solution

Hi,

I installed Symantec System Recovery

backed up my system.

It produced a file\folder package as seen in the attachment (capture001.png).

I then restored my system to factory defaults

This is esentially a complete re-install of windows from a recovery partition

I then did the experimentation that I needed to do with "fresh" system

I then re-installed Symantec System Recovery and was looking to restore back to the original backed up version, but am not sure how to do that.

The obvious route of using "Recover my Computer" is intended for when the backups have been taken on the same system. In my case I've done the windows re-install in between so obviously in that table there's no backups listed. Then I thought there must be a way to import the backup I have stored (capture001.png)

There's Recover my Computer\Tasks\Custom recovery option which brings up a wizard that requires to provide a single recovery point filename

and expected filetype is V2I

In my backu up folder I have 3 of those (I asume tehre were 3 partitions backed up in the process of doing full system backup)

So which one should I pick? (Capture002.png)

Should be the C Drive I suppose, but I'm not sure. I wonder if there's some magic way to restore all 3 of the files at the same time?

Also if I'm restoring the C: should I be choosing all of these options (Capture003.png) ?

How would this restore work if I'm restoring the system of which I'm currently running of? Does it reboot and then do some magic before windows has loaded? Surely windows c drive cannot be overwritten while OS is runing of off the same drive.

Any advice would be helpful.

Thanks

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System Recovery 2013 with SP2

January 21, 2015, 4:43 am

≫ Next: How do I get rid of old Backup Jobs that were managed by a Symantec BESR Management Server that no longer exists?

≪ Previous: How to restore an backup of system after re-installing windows

I need a solution

Hello Support,

One more query for your help.

Has anyone used SSR 2013 on a Synology NAS device?

I noticed that the SSR does not remove the old backups and this fills up the storage.

I have to manually delete the old backups to create space for new backups.

What can i do to resolve this?

I greatly appreciate all the help from the forum.

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How do I get rid of old Backup Jobs that were managed by a Symantec BESR Management Server that no longer exists?

January 20, 2015, 11:18 pm

≫ Next: How to recover the computer to an image made by Symantec system recovery 2013?

≪ Previous: System Recovery 2013 with SP2

I need a solution

My customer is using Symantec Backup Exec System Recovery V8.0.4 and the Server which was being used as the Central Management node has died. They also do not have the origianl storage node the centrally managed backup jobs were using. They will upgrade soon and in the mean time I have created local Backup Jobs on the nodes to keep them regularly backing up. I want to delete, or at least disable, all of the old backup jobs. When I try to do this the BESR tells me "The backups job is controlled by a central management system. Contact your system administrator."

I found Arcticle TECH67818 at http://www.symantec.com/business/support/index?page=content&id=TECH67818 and I can find some of the files mention in Step 3 (.PQJ and sv2i) but not the RPAM Folder in Step 4 or the RPAM file in Step 5.

Is TECH67818 the best way to resolve the issue?

I can provide Screenshots, etc if necessary.

Regards

Mike

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How to recover the computer to an image made by Symantec system recovery 2013?

January 24, 2015, 7:50 am

≫ Next: Manual Remove Bad Incremental Backups ???

≪ Previous: How do I get rid of old Backup Jobs that were managed by a Symantec BESR Management Server that no longer exists?

I need a solution

I am an old Ghost client, Would you please tell me the steps of how to resore an image created by this new programe (SSR 2013), I can not find an iso file to be put on the CD as with Ghost, or there is something else that will be copied to the recovery CD, if so, what is it and how to access it?

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Manual Remove Bad Incremental Backups ???

January 25, 2015, 11:36 am

≫ Next: Unable to create SRD from System Recovery 2013 R2

≪ Previous: How to recover the computer to an image made by Symantec system recovery 2013?

I need a solution

I need a solution Win 7-64 SSR 2013 11.0.2.49853 up to date.

I have incremental backup sets that C Drive -020, C Drive -020_i001, C Drive -020_i002 , . . . . C Drive -020_i015, C Drive -020_i016, C Drive -020_i017, C Drive -020_i018.

I had a problem and needed to restore from the backup named i015. Since the backup after 015 are "BAD" I would like to remove them.

Can I simply manual remove them or is them a special way to remove them?

I would like for a new backup set (-021) to start. Will simply remove the bad backups trigger a new set?

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Unable to create SRD from System Recovery 2013 R2

January 27, 2015, 9:26 am

≫ Next: Symantec System Recovery Licencing

≪ Previous: Manual Remove Bad Incremental Backups ???

I need a solution

I am unable to create an ISO or DVD for my installation of System Recovery 2013 R2.

I keep getting the following error regardless as to what I try:

Error ECA31796: Failed to save attributes for c:\users\admin~1\appdata\local\temp\773f5526-b321-42fe-bbce-244d49f8879d\WimContent_64bit\Windows\system32\oledlg.dll

Please help.....

Thanks.

Phil Freeman.

1422386615

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Symantec System Recovery Licencing

January 27, 2015, 9:35 am

≫ Next: Removal Tool for Win 7-64 SSR 2013 11.0.2.49853

≪ Previous: Unable to create SRD from System Recovery 2013 R2

I need a solution

Hello,

Which license buy to save a 2008R2 + Hyper-V server with two virtual servers.

A single server license is sufficient ?

Thank you for your response.

Bonjour,

Quelle licence acheter pour sauvegarder un serveur 2008R2 + Hyper-V avec 2 serveurs virtuels.

Une seule licence serveur suffit ?

Merci de votre réponse.

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Removal Tool for Win 7-64 SSR 2013 11.0.2.49853

January 29, 2015, 2:29 pm

≫ Next: -Snapshot error %1.--Error EBAB03F1: Following Operating System error occurred while performing requested operation: 'OS error 2147754996.'

≪ Previous: Symantec System Recovery Licencing

I need a solution

I have a bad installation of Win 7-64 SSR 2013 11.0.2.49853 desktop. I need to remove ALL symantec. I searched for a clean removal tool but could not find it. Please point me in the right direction.

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-Snapshot error %1.--Error EBAB03F1: Following Operating System error occurred while performing requested operation: 'OS error 2147754996.'

January 30, 2015, 8:07 am

≫ Next: Installation Issues

≪ Previous: Removal Tool for Win 7-64 SSR 2013 11.0.2.49853

I need a solution

Have five workstations running Windows 7 x64 Professional, Symantec System Recovery 2013 R2. One machine gets 99% through the backups and is giving EBAB03F1: Following Operating System error occurred while performing requested operation: 'OS error 2147754996.' Nothing is appearing in the Event Log except Error EC8F17B7: Cannot create recovery points for job: WS3. Error E0BB00B5: Snapshot error Error EBAB03F1: Following Operating System error occurred while performing requested operation: 'OS error 2147754996.' (UMI:V-291-3215-6071) It ends up deleting the .tmp files.

The "More Help on the Web" link just shows a problem with Ghost, with an old and new version intermingled. Other Google searches came up with problems on the VSS Provider, but the "vssadmin list providers" on a working system is exactly the same as the one that won't work.

Tried FixInstall.bat, no effect. Tried removing and reinstalling the client. No effect. Not sure what else to try. An identical system works, just this one fails.

Thanks in advance,

Terry

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Installation Issues

February 2, 2015, 8:57 am

≫ Next: Erstellung eines Wiederherstellungspunktes läuft unendlich

≪ Previous: -Snapshot error %1.--Error EBAB03F1: Following Operating System error occurred while performing requested operation: 'OS error 2147754996.'

I need a solution

I am reinstalling BESR 9.0.0.0 35656 because of a HD failure and getting the following error:

Install has detected a newer version of this technology. To install Symantec BESR 2010, Symantec BESR 9.0.0.0 35656 must first be removed through Add/Remove Programs.

BESR 9.0.0.0 35656 is not on the HD so I am stymied this point of how to proceed. I know 2014 BESR is available but do not wish to upgrade. Any suggestions?

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Erstellung eines Wiederherstellungspunktes läuft unendlich

February 3, 2015, 6:44 am

≫ Next: Server2003 Backup jobs suddenly taking DAYS to complete

≪ Previous: Installation Issues

I need a solution

Hallo,

ich nutze SSR 2013 auf W7-64bit und bekomme immer wieder mal den Fehler:

Beschreibung: Fehler EBAB03F1: Folgender Betriebssystemfehler ist beim Ausführen des angeforderten Vorgangs aufgetreten: 'Vorgang abgebrochen.'

Informationen 6C8F17E7: Es wurde kein automatischer Wiederherstellungspunkt erstellt, da noch immer ein früherer Wiederherstellungspunkt aus demselben Auftrag ausgeführt wurde.

Details: Vorgang abgebrochen

Mittlerweile habe ich SSR 2013 R2 ausprobiert und habe heute wieder den gleichen Fehler erhalten. Die Maske "Status und Leistung" sieht nun seit 7 Stunden so aus:

Auf anderen Rechnern habe ich den Fehler auch immer wieder mal.

Was läuft hier schief?

Viele Grüße

Peter

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Server2003 Backup jobs suddenly taking DAYS to complete

February 4, 2015, 6:14 am

≫ Next: SSR 2013 R2 - Recurring service crashes

≪ Previous: Erstellung eines Wiederherstellungspunktes läuft unendlich

I need a solution

I have an older 2003 server that we are pushing to be upgraded but client has so far withheld doing so. Recently we changed their backup scheme when the old tape drive broke. Now it has 3 static USB drives. We installed SSR 2013. I setup 3 jobs. Monday Wednesday going to one drive. Tuesday Thursday going to another one and Friday to one of it's own. The drives never get unplugged. There is a separate monthly job that is run manually and kept in a vault offsite.

Typically the backup (~250gb) was taking around 4.5 hours to complete and has been running great for 4-6 months now. However on January 14th, for no aparent reason the backup took 68 hours to complete and has been continuing to take this long to run. I am cancelling jobs constantly. It succeeds and runs normally maybe 1 day a week. The rest of the time I log in in the morning and see a blinking progress notification that says "66 hours remaining" after it has already been running for 12 hours. I have tried deleting and recreating the job, checking the event logs, checked the raid, tested the USB drives with Seatools. I am finding literally nothing wrong with anything. SSR is up to date and I am at my wits end.

All the log files I can locate give me no information as to any errrors the backup is encountering. The progress log just shows Progress[10], 11, 12 so on with no errors that I saw. The other log just shows started backup jobs and cancelled jobs with a couple successfull that manage to run normally. The ones that do complete are not on any certain day either. This week Monday ran and finished, last week it was wednesday, the week before that Friday ran normally.

Can anyone give me an idea of where to start shy of reinstalling the whole dang thing (which at this point probably would have been a lot faster if it works).

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SSR 2013 R2 - Recurring service crashes

February 5, 2015, 3:21 am

≫ Next: Symantec System recovery hierarchy

≪ Previous: Server2003 Backup jobs suddenly taking DAYS to complete

I need a solution

I'm running a trial version of SSR 2013 R2 as a possible upgrade for my current Ghost 15 installations. I'm having recurring problems with the Windows Service crashing. For installation I uninstalled Ghost as requested and rebooted after install. No installation issues reported.

I've managed to get through 2 x 8 hours backups, but several others have failed and this morning the service has crashed several times without running anything. SymTrackServiceDebugLog.dbg files appear in the product logs folder.

The only external factors that may correlate are: this morning's crashes occur after the computer was in sleep mode overnight, and I also run multiple accounts and switch between them for different tasks - both 8 hour backups were allowed to run while only logged in to a single account.

As there is no technical support for a trial version I may have to abandon the product and find something else.

I'd appreciate any suggestions - thanks.

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